The departments

This is the workflow which passes through the entire laboratory transporting the product (regardless of whether it is a scan or a master model) along the established supply chain.

Secretariat

The Secretariat receives orders both physically (from the master model) and digitally (scan files sent via e-mail) which are registered, introduced into the database and scheduled for manufacturing. Terminated the registration phase, the secretariat sends the master models to the control room while forwarding the digital files directly to the CAD-CAM department.

Control room

Within this department a preliminary check is carried out over the products, making sure that the information received from the client is correct, ensuring the preview of all the necessary components. Depending of the available timings, the actual feasibility of the manufacturing is considered.

If these requirements are met, the products are delivered in package to sorting.

Sorting Room

In this department only the work signed by the control room arrives, the employees will then take care of sorting and delivering the work according to the transformations that the latter must undergo.

The delivery takes place only in favor of the managers of the operational departments, who will take care of redistributing the products among their business clients.

The operating departments of the Company are:

• Plasters Room
• Ceramics Room
• Prosthesis Room
• CAD-CAM Department.

Direction

Once the requirements are met, the products are delivered for the quality control. Here each product is ensured to be finished according to the prescriptions and that the device is accompanied by all the materials with which it is used.

If any problems arise or if a processing does not comply with the established Quality Standards, then this product is returned to the department to which it belongs.

Administration

Once quality control is over, all the products are collected in Administration. Here the invoices are prepared according to the Standards agreed with the customer. After the obligatory registering the delivery from the manufacturing chain is completed.

Logistics

This is the final step that the products undergo within the Company: the finished, registered and invoiced products are packaged here to be shipped and delivered to the customers through the Dental Team couriers..